Terms of service

Welcome to Merrlane ("Merrlane", "we", "us", or "our").

These Terms of Service ("Terms") govern your access to and use of Merrlane.com, including browsing, purchasing products, and using related services.

By accessing or using this website, you agree to these Terms.

If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

You are at least the age of majority in your state or jurisdiction;
You have the legal authority to enter into binding agreements;
You will use this website only for lawful purposes.

You may not use our website for:

Fraudulent activity
Unlawful conduct
Transmitting malicious code
Infringing intellectual property rights
Interfering with website functionality

2. Products & Product Information

We make reasonable efforts to display product descriptions, images, finishes, and specifications accurately.

However:

Product colors may vary depending on screen settings;
Natural materials (wood, stone, marble, metal finishes, fabrics) may show inherent variations;
Dimensions may vary slightly due to manufacturing tolerances;
Handcrafted items may include minor differences in appearance.

These variations are not considered defects.

Product availability may change without notice.

3. Pricing & Billing

All prices are listed in U.S. Dollars unless otherwise stated.

We reserve the right to:

Correct pricing errors;
Modify prices;
Update product information;
Cancel orders affected by pricing or technical errors.

If an order is canceled after payment due to an error, a full refund will be issued.

You agree to provide accurate billing and payment information for all purchases.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

Merrlane reserves the right to:

Refuse or cancel orders;
Limit quantities;
Reject suspected fraudulent transactions;
Request additional verification.

An order is considered accepted only after payment authorization and order confirmation.

5. Shipping & Delivery

Shipping timelines, delivery methods, and related terms are governed by our Shipping Policy.

Delivery estimates are approximate and not guaranteed unless explicitly stated.

Customers are responsible for:

Providing accurate delivery information;
Ensuring safe and adequate delivery access;
Verifying furniture dimensions before purchase.

Merrlane is not responsible for delivery delays caused by:

Carriers
Weather
Incorrect addresses
Access restrictions
Customer scheduling delays

6. Returns, Refunds & Cancellations

Returns, refunds, cancellations, and damage claims are governed by our Return & Refund Policy.

Please review that policy carefully before making a purchase.

7. Payment Processing

Payments are processed securely through third-party payment providers.

Merrlane does not store full credit card information on its own servers.

By placing an order, you authorize payment processing for the order total, including applicable taxes and shipping charges.

8. Intellectual Property

All content on this website, including:

Images
Text
Logos
Product descriptions
Graphics
Branding
Design elements

is the property of Merrlane or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, copying, reproduction, or distribution is prohibited.

9. Third-Party Services

Our website may integrate third-party services, including:

Shopify
Payment processors
Analytics tools
Shipping tracking providers

We are not responsible for the policies or practices of independent third-party services.

10. Disclaimer

We make reasonable efforts to maintain website accuracy and availability.

However, the website and services are provided on an "as available" and "as is" basis.

We do not guarantee that:

The website will always be uninterrupted;
All content will always be error-free;
All technical issues will be immediately resolved.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Merrlane shall not be liable for indirect, incidental, consequential, or special damages arising from:

Website use
Product misuse
Delivery delays outside our control
Third-party service interruptions

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

12. Indemnification

You agree to indemnify and hold Merrlane harmless from claims, damages, liabilities, or expenses resulting from:

Your misuse of the website;
Your violation of these Terms;
Unlawful activity conducted through your account.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Changes to Terms

We may update these Terms periodically.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website constitutes acceptance of updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California, United States, without regard to conflict of law principles.